Services FAQs

Find a variety of answers to frequently asked questions relative to a wide variety of services, including maintenance programs, technical support, and calibration just to name a few. If you don't find the answer you seek, please consult your Beckman Coulter representative or contact us.

 

 
Can PROService be added to other Beckman Coulter instruments in the laboratory? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}Can PROService be added to other Beckman Coulter instruments in the laboratory?
How frequently should my air particle counter be calibrated? {48b794e8-25ab-4428-8c2f-fe4be0b4399f}|{dace6bfd-8fb8-49fa-9877-631632899795}|{2ebc6b45-cfba-4fcc-917d-5b2d5cd218c4}|{132a99ef-0da5-4022-be92-0d4d44421ac4}|{3144f8d9-c5c2-421b-85e0-88ac31044bce}|{6c05f5a1-46fb-4b3e-8a1b-baac8a24a935}|{ae3470f3-9c28-45cb-8c6f-faa52aef8f6d}|{02393dae-6500-4b8c-a3dc-ed0d56470ac4}|{2e53752e-859e-41de-9e93-af8035f3c46b}|{c00ee8d6-1f72-402f-a80b-acaa3bbb4c87}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{b9a0141d-2980-445f-810a-4c64f3591896} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{5140ed78-c4d4-4c98-8cc5-84d01ac9c44c}How frequently should my air particle counter be calibrated?
Ho già installato TeamViewer tramite il processo di registrazione manuale (rimandando via e-mail il mio ID TeamViewer); devo fare l’aggiornamento? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Ho già installato TeamViewer tramite il processo di registrazione manuale (rimandando via e-mail il mio ID TeamViewer); devo fare l’aggiornamento?
 I server BeckmanConnect sono conformi al GDPR? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} |  I server BeckmanConnect sono conformi al GDPR?
Perché il programma di installazione di BeckmanConnect segnala un errore di rete durante l’installazione? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Perché il programma di installazione di BeckmanConnect segnala un errore di rete durante l’installazione?
Perché il programma di installazione di BeckmanConnect visualizza il messaggio che il mio strumento non è idoneo? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Perché il programma di installazione di BeckmanConnect visualizza il messaggio che il mio strumento non è idoneo?
Why should I chose Beckman Coulter to service my equipment?  {e6367b16-826e-499b-920e-a279d26f4bf8}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{2efc8882-cfbf-40f4-bdf3-c6c526c5de48} | Why should I chose Beckman Coulter to service my equipment? 
È possibile che vengano apportate modifiche al mio sistema a mia insaputa? {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}È possibile che vengano apportate modifiche al mio sistema a mia insaputa?
È necessario avviare BeckmanConnect a ogni riavvio del computer? {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}È necessario avviare BeckmanConnect a ogni riavvio del computer?
Il computer o dispositivo in cui è installato BeckmanConnect necessita di un indirizzo IP fisso? {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}Il computer o dispositivo in cui è installato BeckmanConnect necessita di un indirizzo IP fisso?
BeckmanConnect influenzerà le prestazioni della mia rete? {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}BeckmanConnect influenzerà le prestazioni della mia rete?
BeckmanConnect richiede una rete virtuale privata (VPN)? {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}BeckmanConnect richiede una rete virtuale privata (VPN)?
Come può aiutarmi BeckmanConnect in laboratorio? {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}Come può aiutarmi BeckmanConnect in laboratorio?
BeckmanConnect usa protocolli di comunicazione e sicurezza riconosciuti nel settore? {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}BeckmanConnect usa protocolli di comunicazione e sicurezza riconosciuti nel settore?
Come si ottiene la comunicazione tramite BeckmanConnect? E per quanto riguarda i server proxy e i firewall?  {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}Come si ottiene la comunicazione tramite BeckmanConnect? E per quanto riguarda i server proxy e i firewall? 
Ci sono differenze nelle funzioni degli strumenti di ricerca (Biomek, Vi-CELL, Cytoflex, CytoFLEX SRT) rispetto ai dispositivi medici (DxFLEX, Aquios CL, Navios EX, Data Innovations Instrument Manager)? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Ci sono differenze nelle funzioni degli strumenti di ricerca (Biomek, Vi-CELL, Cytoflex, CytoFLEX SRT) rispetto ai dispositivi medici (DxFLEX, Aquios CL, Navios EX, Data Innovations Instrument Manager)?
In futuro i dispositivi medici avranno la funzione di trasferimento dei file? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | In futuro i dispositivi medici avranno la funzione di trasferimento dei file?
I trasferimenti dei file vengono registrati? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | I trasferimenti dei file vengono registrati?
Quali informazioni vengono raccolte dal programma di installazione BeckmanConnect? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Quali informazioni vengono raccolte dal programma di installazione BeckmanConnect?
Per installare BeckmanConnect è necessario l'accesso al sistema operativo a livello di amministratore? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Per installare BeckmanConnect è necessario l'accesso al sistema operativo a livello di amministratore?
Un utente del laboratorio può connettersi in remoto al PC di controllo dello strumento? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Un utente del laboratorio può connettersi in remoto al PC di controllo dello strumento?
Quali strumenti sono compatibili con BeckmanConnect? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Quali strumenti sono compatibili con BeckmanConnect?
Come mi posso registrare a BeckmanConnect? {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}Come mi posso registrare a BeckmanConnect?
Perché il programma di installazione di BeckmanConnect non è in esecuzione? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Perché il programma di installazione di BeckmanConnect non è in esecuzione?
Come funziona BeckmanConnect? {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}Come funziona BeckmanConnect?
Un rappresentante Beckman Coulter potrà connettersi alla mia workstation ogni volta che lo desideri? {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}Un rappresentante Beckman Coulter potrà connettersi alla mia workstation ogni volta che lo desideri?
All’interno della Beckman Coulter chi avrà accesso a questa soluzione e al mio strumento? {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}All’interno della Beckman Coulter chi avrà accesso a questa soluzione e al mio strumento?
BeckmanConnect fornirà una protezione contro i virus? {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}BeckmanConnect fornirà una protezione contro i virus?
Quanto costa BeckmanConnect? {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}Quanto costa BeckmanConnect?
Can I upgrade the Windows operating system on the instrument controller PC on my own or purchase a new Windows 10 computer to replace my controller PC? {50d5d995-b9fc-4f39-b390-74d84bad39ee} | Can I upgrade the Windows operating system on the instrument controller PC on my own or purchase a new Windows 10 computer to replace my controller PC?
Ho compilato il modulo di registrazione; perché non ho ricevuto un’e-mail con il collegamento per il download?
{26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} |
Ho compilato il modulo di registrazione; perché non ho ricevuto un’e-mail con il collegamento per il download?
L’indirizzo IP del controller dello strumento di Beckman Coulter deve essere accessibile da Internet? {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}L’indirizzo IP del controller dello strumento di Beckman Coulter deve essere accessibile da Internet?
Why do I need to consider a Windows 10 Upgrade service for my instrument controller PC? {50d5d995-b9fc-4f39-b390-74d84bad39ee} | Why do I need to consider a Windows 10 Upgrade service for my instrument controller PC?
Should I consider Windows 10 upgrade if my controller PC is not connected to a network? {50d5d995-b9fc-4f39-b390-74d84bad39ee} | Should I consider Windows 10 upgrade if my controller PC is not connected to a network?
Perché il contenuto che si trova sopra le due casella di controllo di conferma non viene caricato? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Perché il contenuto che si trova sopra le due casella di controllo di conferma non viene caricato?
What happens if I continue to use my existing Windows 7 controller PC to operate my instrument? {50d5d995-b9fc-4f39-b390-74d84bad39ee} | What happens if I continue to use my existing Windows 7 controller PC to operate my instrument?
What's the ordering process for made-to-specification antibody cocktails? {b4b9afcb-ce61-43b1-a6eb-63b5269f1f2c} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}What's the ordering process for made-to-specification antibody cocktails?
Can you manufacture ASR- and/or IVD-labelled products for us? {b4b9afcb-ce61-43b1-a6eb-63b5269f1f2c} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}Can you manufacture ASR- and/or IVD-labelled products for us?
Can you assist us with titrations? {b4b9afcb-ce61-43b1-a6eb-63b5269f1f2c} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}Can you assist us with titrations?
Can any lab use this contract service? {388a8356-66c7-4ab1-9050-86f2ffa0d6ba}|{7ce45e2d-213d-42d3-b871-3737ca8f96ff}|{b4b9afcb-ce61-43b1-a6eb-63b5269f1f2c} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}Can any lab use this contract service?
Can we establish a delivery schedule that meets the needs of our operation? {b4b9afcb-ce61-43b1-a6eb-63b5269f1f2c} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}Can we establish a delivery schedule that meets the needs of our operation?
Will we get a sample of our product to evaluate before committing to manufacturing it in bulk? {b4b9afcb-ce61-43b1-a6eb-63b5269f1f2c} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}Will we get a sample of our product to evaluate before committing to manufacturing it in bulk?
Can I use this service if Beckman Coulter Life Sciences doesn't offer the antibodies I need? {b4b9afcb-ce61-43b1-a6eb-63b5269f1f2c} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}Can I use this service if Beckman Coulter Life Sciences doesn't offer the antibodies I need?
What happens if we need to make changes to our product specifications? {b4b9afcb-ce61-43b1-a6eb-63b5269f1f2c} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}What happens if we need to make changes to our product specifications?
How can we save money by using this service? {b4b9afcb-ce61-43b1-a6eb-63b5269f1f2c} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}How can we save money by using this service?
Can we use this service even if we don't have a flow cytometer from Beckman Coulter Life Sciences? {b4b9afcb-ce61-43b1-a6eb-63b5269f1f2c} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}Can we use this service even if we don't have a flow cytometer from Beckman Coulter Life Sciences?
Can my custom product be labeled as CE/ASR? {4479409e-3820-4055-93c2-f3cc5baab048}|{7ce45e2d-213d-42d3-b871-3737ca8f96ff}|{ddf80946-9ac9-4950-847b-4fe58c382d77} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}Can my custom product be labeled as CE/ASR?
Will we receive a compensation kit with our order? {4479409e-3820-4055-93c2-f3cc5baab048}|{7ce45e2d-213d-42d3-b871-3737ca8f96ff} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}Will we receive a compensation kit with our order?
How long does it usually take to get a custom order? {4479409e-3820-4055-93c2-f3cc5baab048}|{7ce45e2d-213d-42d3-b871-3737ca8f96ff}|{ddf80946-9ac9-4950-847b-4fe58c382d77} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}How long does it usually take to get a custom order?
Is there a performance difference between liquid reagents and dry DURA Innovations reagents? {4479409e-3820-4055-93c2-f3cc5baab048}|{7ce45e2d-213d-42d3-b871-3737ca8f96ff}|{ddf80946-9ac9-4950-847b-4fe58c382d77} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}Is there a performance difference between liquid reagents and dry DURA Innovations reagents?
Will we get a pre-lot of our custom product to evaluate? {4479409e-3820-4055-93c2-f3cc5baab048}|{7ce45e2d-213d-42d3-b871-3737ca8f96ff}|{ddf80946-9ac9-4950-847b-4fe58c382d77} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}Will we get a pre-lot of our custom product to evaluate?
Can I obtain sodium azide-free formulations? {4479409e-3820-4055-93c2-f3cc5baab048}|{7ce45e2d-213d-42d3-b871-3737ca8f96ff}|{ddf80946-9ac9-4950-847b-4fe58c382d77} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}Can I obtain sodium azide-free formulations?
Ho già installato una versione di TeamViewer. Devo rimuoverla? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Ho già installato una versione di TeamViewer. Devo rimuoverla?
Am I required to pay taxes on Full Care?  {e6367b16-826e-499b-920e-a279d26f4bf8}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{5d6fa9aa-aecb-4037-a10e-224d9ca7e7f4} | Am I required to pay taxes on Full Care? 
What happens if I want to cancel my Full Care contract before the end of the leasing term? {e6367b16-826e-499b-920e-a279d26f4bf8}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{5d6fa9aa-aecb-4037-a10e-224d9ca7e7f4} | What happens if I want to cancel my Full Care contract before the end of the leasing term?
As part of the Full Care Leasing program, are there separate freight charges for the shipment of any hardware? {6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{e6367b16-826e-499b-920e-a279d26f4bf8}|{5d6fa9aa-aecb-4037-a10e-224d9ca7e7f4} | As part of the Full Care Leasing program, are there separate freight charges for the shipment of any hardware?
What is the duration of a Full Care Lease with Beckman Coulter? {e6367b16-826e-499b-920e-a279d26f4bf8}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{5d6fa9aa-aecb-4037-a10e-224d9ca7e7f4} | What is the duration of a Full Care Lease with Beckman Coulter?
What is Full Care Leasing with Beckman Coulter? {e6367b16-826e-499b-920e-a279d26f4bf8}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{5d6fa9aa-aecb-4037-a10e-224d9ca7e7f4} | What is Full Care Leasing with Beckman Coulter?
Where is Full Care Leasing available with Beckman Coulter? {e6367b16-826e-499b-920e-a279d26f4bf8}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{5d6fa9aa-aecb-4037-a10e-224d9ca7e7f4} | Where is Full Care Leasing available with Beckman Coulter?
Which Beckman Coulter product lines are available for the Full Care Leasing program? {e6367b16-826e-499b-920e-a279d26f4bf8}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{5d6fa9aa-aecb-4037-a10e-224d9ca7e7f4} | Which Beckman Coulter product lines are available for the Full Care Leasing program?
What leasing options are available with the Full Care program by Beckman Coulter? {e6367b16-826e-499b-920e-a279d26f4bf8}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{5d6fa9aa-aecb-4037-a10e-224d9ca7e7f4} | What leasing options are available with the Full Care program by Beckman Coulter?
What is the buyout price of the Technology Refresh option? {e6367b16-826e-499b-920e-a279d26f4bf8}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{5d6fa9aa-aecb-4037-a10e-224d9ca7e7f4} | What is the buyout price of the Technology Refresh option?
How are Beckman Coulter's Full Care Leasing payments calculated? {e6367b16-826e-499b-920e-a279d26f4bf8}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{5d6fa9aa-aecb-4037-a10e-224d9ca7e7f4} | How are Beckman Coulter's Full Care Leasing payments calculated?
What types of service coverage is offered for Beckman Coulter's Full Care program? {e6367b16-826e-499b-920e-a279d26f4bf8}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{5d6fa9aa-aecb-4037-a10e-224d9ca7e7f4} | What types of service coverage is offered for Beckman Coulter's Full Care program?
How do I get started with PROService? {2314f0e6-16ad-4a42-8d10-07e6483d7ce0}|{6f76e162-38c2-4399-a3bd-e2c6fcd817ef}|{ad46e97f-19d2-4678-876c-54eaa461afb9}|{bd4fc795-84e9-460b-9bf8-c48a3d2ea75f}|{2561ed9f-b8e8-40f3-8697-d82e3c9536aa}|{933cb476-ebb7-48df-8cbf-eeef9bcf3257}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}How do I get started with PROService?
How does PROService work? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}How does PROService work?
Voglio rimuovere BeckmanConnect dal mio sistema; qual è la procedura che devo seguire? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Voglio rimuovere BeckmanConnect dal mio sistema; qual è la procedura che devo seguire?
Does Beckman Coulter provide support for relocation, move events, and/or instrument qualification services? {e6367b16-826e-499b-920e-a279d26f4bf8}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{2efc8882-cfbf-40f4-bdf3-c6c526c5de48} | Does Beckman Coulter provide support for relocation, move events, and/or instrument qualification services?
What is the difference between instrument verification and instrument calibration? {6b81a591-2b23-47f4-8f1e-7df0b29afd77}|{48b794e8-25ab-4428-8c2f-fe4be0b4399f}|{dace6bfd-8fb8-49fa-9877-631632899795}|{2ebc6b45-cfba-4fcc-917d-5b2d5cd218c4}|{3144f8d9-c5c2-421b-85e0-88ac31044bce}|{c00ee8d6-1f72-402f-a80b-acaa3bbb4c87}|{6c05f5a1-46fb-4b3e-8a1b-baac8a24a935}|{ae3470f3-9c28-45cb-8c6f-faa52aef8f6d}|{fdbdb341-efd0-499f-be36-332bf93f72f8}|{da12b452-2119-46ee-951f-1f88f8912e59}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{b9a0141d-2980-445f-810a-4c64f3591896} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{ae58fb2d-eb96-4b5d-8149-2d5a3743f7c3}What is the difference between instrument verification and instrument calibration?
Come faccio a sapere se il collegamento ricevuto è per il programma di installazione BeckmanConnect o solo per il client TeamViewer? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Come faccio a sapere se il collegamento ricevuto è per il programma di installazione BeckmanConnect o solo per il client TeamViewer?
Quali informazioni vengono raccolte dal programma di installazione BeckmanConnect? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Quali informazioni vengono raccolte dal programma di installazione BeckmanConnect?
How frequently should my liquid particle counter be calibrated? {fc2c5b0a-747d-4519-9b40-7705ec608849}|{fdbdb341-efd0-499f-be36-332bf93f72f8}|{c1b6e3b8-25a9-4efd-a936-86725aa5cd69}|{da12b452-2119-46ee-951f-1f88f8912e59}|{90b48452-7722-4b97-9610-74626f7bd3b1}|{960b5c2c-b852-4c5f-874a-a26b59652bc7}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{b9a0141d-2980-445f-810a-4c64f3591896} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{5140ed78-c4d4-4c98-8cc5-84d01ac9c44c}|{b24812ca-1b6e-4acd-8e71-a9d5229a0669}How frequently should my liquid particle counter be calibrated?
If my equipment is in constant use, do I need more than one annual inspection (or PM)? {e6367b16-826e-499b-920e-a279d26f4bf8}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{2efc8882-cfbf-40f4-bdf3-c6c526c5de48} | If my equipment is in constant use, do I need more than one annual inspection (or PM)?
What services are performed by Beckman Coulter as part of a preventative maintenance (PM) visit? {6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{5d66789b-aeba-4810-899e-948530a65e1c}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{e6367b16-826e-499b-920e-a279d26f4bf8}|{2efc8882-cfbf-40f4-bdf3-c6c526c5de48} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}What services are performed by Beckman Coulter as part of a preventative maintenance (PM) visit?
Is additional bandwidth required to handle PROService? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | Is additional bandwidth required to handle PROService?
How does Beckman Coulter use PROService to help me? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{235a7394-a42a-4e03-8723-17454dd3123f}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}How does Beckman Coulter use PROService to help me?
Can PROService be used for non-Beckman Coulter analyzers in the laboratory? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}Can PROService be used for non-Beckman Coulter analyzers in the laboratory?
How secure is PROService? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}How secure is PROService?
What is the cost for PROService? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}What is the cost for PROService?
What information is being sent from my instruments?  {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | What information is being sent from my instruments? 
Where is my instrument data stored when using PROService? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}Where is my instrument data stored when using PROService?
What hardware is required for PROService? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{d09f06ea-481f-49a8-95e0-65460461bc65}|{69662bed-31cc-41b8-972b-a791a54150a0}|{235a7394-a42a-4e03-8723-17454dd3123f}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}What hardware is required for PROService?
Who should be available when PROService is being installed? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}Who should be available when PROService is being installed?
What do I need to do to prepare my site for PROService installation? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{235a7394-a42a-4e03-8723-17454dd3123f}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}What do I need to do to prepare my site for PROService installation?
What is the PROService installation process? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{ae58fb2d-eb96-4b5d-8149-2d5a3743f7c3}|{235a7394-a42a-4e03-8723-17454dd3123f}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}What is the PROService installation process?
How long does a PROService installation take? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | How long does a PROService installation take?
How many instruments can be connected to a PROService RAP box? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}How many instruments can be connected to a PROService RAP box?
Which Beckman Coulter Life Sciences instruments are compatible with PROService? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{235a7394-a42a-4e03-8723-17454dd3123f}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}Which Beckman Coulter Life Sciences instruments are compatible with PROService?
How does PROService interface with my network? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | How does PROService interface with my network?
What if my network has a proxy server for Internet access? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}What if my network has a proxy server for Internet access?
Where does the PROService Remote Application Processor (RAP) box reside? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}Where does the PROService Remote Application Processor (RAP) box reside?
How is PROService remote connectivity established? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}How is PROService remote connectivity established?
Will the PROService connection put my instruments at risk? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}Will the PROService connection put my instruments at risk?
How is PROService developed and maintained? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{235a7394-a42a-4e03-8723-17454dd3123f}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}How is PROService developed and maintained?
Who can access my connected instrument(s) and related data through PROService? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {235a7394-a42a-4e03-8723-17454dd3123f}|{d09f06ea-481f-49a8-95e0-65460461bc65}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}Who can access my connected instrument(s) and related data through PROService?
What protected patient health information (PHI) may be viewed using PROService? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{235a7394-a42a-4e03-8723-17454dd3123f}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}What protected patient health information (PHI) may be viewed using PROService?
How does PROService receive information from the instrument? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}How does PROService receive information from the instrument?
How important are genuine replacement parts for instrument repairs with Beckman Coulter? {63c58c09-ffe7-42c0-b85b-7d1ddd891215}|{e6367b16-826e-499b-920e-a279d26f4bf8}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{22ba25b8-3ec5-4f56-bbee-e260e295f143}|{03f8b2e5-a1c2-4fc1-907c-1a1e90fb49fc}|{8c958345-e05e-4750-ad6f-6a990dd99893}|{3b73c9cf-bc68-4934-b00d-a459a847d57e}|{0f63395d-ec48-4d6c-87cc-41bdba9627d7}|{a05e5de6-c621-459a-9972-912827f69dc1}|{2efc8882-cfbf-40f4-bdf3-c6c526c5de48} | How important are genuine replacement parts for instrument repairs with Beckman Coulter?
Can third parties access my connected instruments, Remote Application Processor (RAP) box or data transferred by the RAP box? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}Can third parties access my connected instruments, Remote Application Processor (RAP) box or data transferred by the RAP box?
Who performs preventative maintenance (PM) and other services under Beckman Coulter service plans? {e6367b16-826e-499b-920e-a279d26f4bf8}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{2efc8882-cfbf-40f4-bdf3-c6c526c5de48} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}Who performs preventative maintenance (PM) and other services under Beckman Coulter service plans?
Where can I have my MET ONE or HIAC particle counter calibrated? {48b794e8-25ab-4428-8c2f-fe4be0b4399f}|{dace6bfd-8fb8-49fa-9877-631632899795}|{2ebc6b45-cfba-4fcc-917d-5b2d5cd218c4}|{6c05f5a1-46fb-4b3e-8a1b-baac8a24a935}|{c00ee8d6-1f72-402f-a80b-acaa3bbb4c87}|{ae3470f3-9c28-45cb-8c6f-faa52aef8f6d}|{02393dae-6500-4b8c-a3dc-ed0d56470ac4}|{2e53752e-859e-41de-9e93-af8035f3c46b}|{fdbdb341-efd0-499f-be36-332bf93f72f8}|{da12b452-2119-46ee-951f-1f88f8912e59}|{960b5c2c-b852-4c5f-874a-a26b59652bc7}|{b9a0141d-2980-445f-810a-4c64f3591896} | {5140ed78-c4d4-4c98-8cc5-84d01ac9c44c}|{b24812ca-1b6e-4acd-8e71-a9d5229a0669}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}Where can I have my MET ONE or HIAC particle counter calibrated?
How Can I Access Beckman Coulter's Service Terms and Conditions? {2efc8882-cfbf-40f4-bdf3-c6c526c5de48} | How Can I Access Beckman Coulter's Service Terms and Conditions?
What does a Beckman Coulter Life Sciences Windows 10 upgrade service include? {50d5d995-b9fc-4f39-b390-74d84bad39ee} | What does a Beckman Coulter Life Sciences Windows 10 upgrade service include?
What happens if my instrument was previously OQ-qualified? {50d5d995-b9fc-4f39-b390-74d84bad39ee} | What happens if my instrument was previously OQ-qualified?
What is an instrument controller PC? {50d5d995-b9fc-4f39-b390-74d84bad39ee} | What is an instrument controller PC?
What is CoreCAL? {dace6bfd-8fb8-49fa-9877-631632899795}|{48b794e8-25ab-4428-8c2f-fe4be0b4399f}|{c00ee8d6-1f72-402f-a80b-acaa3bbb4c87}|{6c05f5a1-46fb-4b3e-8a1b-baac8a24a935}|{ae3470f3-9c28-45cb-8c6f-faa52aef8f6d}|{02393dae-6500-4b8c-a3dc-ed0d56470ac4}|{960b5c2c-b852-4c5f-874a-a26b59652bc7}|{fdbdb341-efd0-499f-be36-332bf93f72f8}|{da12b452-2119-46ee-951f-1f88f8912e59}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{b9a0141d-2980-445f-810a-4c64f3591896} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{5140ed78-c4d4-4c98-8cc5-84d01ac9c44c}|{b24812ca-1b6e-4acd-8e71-a9d5229a0669}What is CoreCAL?
Che cosa viene installato insieme al programma di installazione di BeckmanConnect? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Che cosa viene installato insieme al programma di installazione di BeckmanConnect?
What is PROService? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}What is PROService?
Quando mi sono registrato, perché ho ricevuto un collegamento per scaricare il client TeamViewer invece del programma di installazione di BeckmanConnect? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Quando mi sono registrato, perché ho ricevuto un collegamento per scaricare il client TeamViewer invece del programma di installazione di BeckmanConnect?