Un’assistenza eccezionale in ogni occasione
I nostri servizi assistenza Integrali ed i nostri esperti altamente qualificati possono aiutarvi ad ottimizzare le prestazioni delle apparecchiature e del laboratorio. Da piani di assistenza flessibili sino a soluzioni di assistenza da remoto e molto altro ancora, Beckman Coulter Life Sciences è sempre al vostro fianco quando ne avete bisogno.
Our skilled engineers are always ready to assist you
At Beckman Coulter Life Sciences, our skilled engineers have the tools and training to diagnose and often resolve your problems remotely. Using years of practical field experience, our engineers use BeckmanConnect applications to see what’s going on in your PC, gather information from your system, and see what you are able to see in your lab.
BeckmanConnect™ Remote Support
This solution offers immediate remote assistance to adjust your instrument software, ensuring quick resolution of software-related issues without the need for on-site visits.
Learn MoreBeckmanConnect™ Diagnostic Support
Our proactive approach to maintenance. By periodically syncing critical performance and maintenance data to our secure central system, we can analyze operating parameters and diagnose potential issues with trends, without your needing to send over static reports, and take longer time to diagnose root causes.
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BeckmanConnect™ AR Support
Harnessing the latest in AR technology, this version offers a revolutionary way to troubleshoot and resolve issues. Through your smartphone or tablet, our AR-driven guidance allows for rapid diagnostics and effective problem-solving, often leading to immediate resolutions.
Ideal For: Customers requiring a more interactive, visually guided troubleshooting process for hardware solutions
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BeckmanConnect: Customized Solutions Merging Convenience, Efficiency, and Innovation in Technical Support
Each version of BeckmanConnect is designed with your needs in mind, providing tailored solutions that bring together convenience, efficiency, and the latest technology. Join us in redefining technical support, where every second saved is a step forward for your business.
Contattaci
La nostra priorità è quella di non interrompere mai la vostra attività di ricerca. Contattateci subito per programmare in modo efficiente un intervento tecnico o trovare una risposta alle vostre domande.
Avete domande o avete bisogno di programmare un intervento? Chiamateci subito.
Avete bisogno di assistenza tecnica? Inviate una richiesta.
Contattateci per rinnovare o richiedere un piano di assistenza.