Piani di assistenza per il conteggio delle particelle
Sfruttate al massimo i tempi di attività grazie a prestazioni affidabili
Scegli un piano Contatta l’assistenzaChoose the plan that's right for you
| WARRANTY PERIOD | POST-WARRANTY PERIOD – ONSITE | ||||||
|---|---|---|---|---|---|---|---|
| Plan Benefits | Welcome Package | Start-Up Care | Warranty | Comprehensive | Protective
|
Prevention Plus | |
| Remote Technical Support | |||||||
| Certified Parts | 20% Off | ||||||
| Labor & Travel Expenses1 | 20% Off | ||||||
| Annual PM/ Calibration | |||||||
| Software & Engineering Updates2 | 20% Off | ||||||
| Priority Response Time3 | |||||||
| MyBeckman Learning eLearning Subscriptions4 | |||||||
| Second Annual PM/Calibration | |||||||
| Annual Basic Operator Training5 | |||||||
| Full ISO-21501-4 Calibration Services6 | |||||||
| IQ/OQ Services7 | |||||||
| Full ISO-17025 Accredited Calibration8 | |||||||
| POST-WARRANTY PERIOD – SERVICE CENTER | |||
|---|---|---|---|
| Plan Benefits | Comprehensive | Protective | Prevention Plus |
| Remote Technical Support | |||
| Certified Parts | 20% Off | ||
| Labor & Travel Expenses1 | 20% Off9 | ||
| Annual PM/ Calibration | |||
| Software & Engineering Updates2 | 20% Off | ||
| Priority Response Time3 | |||
| MyBeckman Learning eLearning Subscriptions4 | |||
| Second Annual PM/Calibration | |||
| Annual Basic Operator Training5 | |||
| Full ISO-21501-4 Calibration Services6 | |||
| IQ/OQ Services7 | |||
| Full ISO-17025 Accredited Calibration8 | |||
included
optional at additional charge
- Customer is responsible for shipping instrument to Service Center. Cost for instrument return following calibration included in service contract.
- Reliability updates include hardware, software and instrument modifications to recommended levels.
- Contact your local service representative for response time
- Includes access to the MyBeckman Learning platform and the option to enroll in all free eLearning courses as well as the option to purchase instructor-led courses for the duration of your service plan. Contact your Beckman Coulter sales or service representative for eligible instruments.
- Basic operator training performed at your facility by a Beckman Coulter field service engineer.
- Contact your Beckman Coulter sales or service representative for eligible instruments.
- IQ/OQ Services only available with onsite service option.
- Only available in EU and US Service Centers. Contact your Beckman Coulter sales or service representative for eligible instruments.
- 20% off service labor only
Working in academia? Let's talk about our AcademiCare service plan.
BeckmanConnect Remote Service
When your instrument is linked to BeckmanConnect remote support, our highly trained service specialists can securely access your workstation and fix issues remotely in real time.
Learn MoreQualification Services
Our certified service engineers deliver Installation and Operational Qualification (IQ/OQ) to help meet regulatory requirements. IQ confirms proper delivery, installation, and configuration, while OQ verifies that each system component performs reliably within specified operating ranges.
Learn MoreContattaci
La nostra priorità è quella di non interrompere mai la vostra attività di ricerca. Contattateci subito per programmare in modo efficiente un intervento tecnico o trovare una risposta alle vostre domande.
Avete domande o avete bisogno di programmare un intervento? Chiamateci subito.
Avete bisogno di assistenza tecnica? Inviate una richiesta.
Contattateci per rinnovare o richiedere un piano di assistenza.
