Piani di assistenza per il conteggio delle particelle
Sfruttate al massimo i tempi di attività grazie a prestazioni affidabili
Scegli un piano Contatta l’assistenzaChoose the plan that's right for you
| WARRANTY PERIOD | POST-WARRANTY PERIOD | ||||||||
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| Warranty | Start-Up Care | On-Site Calibration Services | On-Site Protective Care
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On-Site Comprehensive Care | Bench Calibration Services5 | Bench Protective Care5 | Bench Comprehensive Care5 | ||
| Labor and Travel for Repair |
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20% Off |
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20% Off |
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| Certified Parts for Repair |
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20% Off |
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20% Off |
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| Annual Calibration |
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| Second Annual Calibration |
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| Priority Onsite Response Time1 |
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| Remote Technical Support |
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| Software & Engineering Updates2 |
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20% Off |
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20% Off |
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| Annual Operator Readiness Training3 |
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| Full ISO-21501-4 Calibration Service |
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| Installation Qualification |
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| Operational Qualification |
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| Accidental Damage Coverage4 | 50% off | 50% off | 50% off | ||||||
| Choose this plan | Choose this plan | Choose this plan | Choose this plan | Choose this plan | Choose this plan | Choose this plan | |||
included
optional at additional charge
- Contact your local service representative for response times.
- Includes modification types 1 & 2. Reliability updates include hardware, software and instrument modifications to recommended levels.
- Training performed at your facility by a Beckman Coulter field service engineer.
- Accidental damage to the instrument(s) that affects its functionality. Repair services for accidental damage are reduced by 50% including 50% on product replacement if deemed necessary.
- Services performed at certified Beckman Coulter Service Center. Cost for instrument return following calibration included in service fee.
BeckmanConnect Remote Service
BeckmanConnect remote service provides ample benefits, streamlining our quality service by allowing our technicians to diagnose and troubleshoot issues in real-time, keeping your instruments in top shape, and maximizing uptime and performance.
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Qualification Services
To help meet regulatory requirements, our certified service engineers are extensively trained in Installation Qualification and Operational Qualification (IQ/OQ) procedures and protocols.
- Qualified installation services
- Requalification services
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Rotor Repair
Our Rotor Repair Coverage offers comprehensive protection for high-performance and ultracentrifuge rotors, covering both routine and accidental damage within the recommended rotor lifespan.
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Contattaci
La nostra priorità è quella di non interrompere mai la vostra attività di ricerca. Contattateci subito per programmare in modo efficiente un intervento tecnico o trovare una risposta alle vostre domande.
Avete domande o avete bisogno di programmare un intervento? Chiamateci subito.
Avete bisogno di assistenza tecnica? Inviate una richiesta.
Contattateci per rinnovare o richiedere un piano di assistenza.
